Jw Marriott San Francisco Union Square Hotel

ex. Pan Pacific

515 Mason Street, San Francisco, United States, 94102  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott San Francisco Union Square Hotel

Paid Wi-Fi

USD 16.95 per day

Parking

USD 75.24 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Spa center

Laundry

Self-service laundry

Editorial review:

The interior of Jw Marriott Hotel San Francisco underwent a nice renovation, the rooms are spacious and airy, and the prices are great. The staff is excellent.

Verified Reviews:

  • Free wifi - Front desk was very slow - Tv wasn't working
  • Parking was great - Service was excellent - Bathroom was large
  • No hot water - Pillows were very comfortable - Would recommend
  • Nice breakfast - Rooms are comfortable - Service is spectacular
  • Location was perfect - Room was gorgeous - Bed was very comfortable

Overview

Jw Marriott San Francisco Union Square Hotel is a sophisticated venue in San Francisco close to a museum, a church and a cathedral. The hotel occupies 21 floors and was renovated in 2007.

Set in cultural San Francisco, minutes away from Nob Hill, San Francisco City Hall and Chinatown. The property lies within 2 km from the city center.

The hotel allows quick access to parks and gardens.

You can reach the Powell St & Bush St cable car station within a 5-minute walk. Jw Marriott San Francisco Union Square Hotel is about 20 minutes’ drive towards Oakland International airport.

Rooms

The property comprises 338 modern rooms appointed with an individual safe, satellite TV, wireless internet, a pantry and individual climate control. Some rooms overlook the bridge. The rooms offer modern-style decor.

Eat & Drink

The restaurant at Jw Marriott San Francisco Union Square Hotel features sweeping views and serves local meals. Guests can savor cocktails, tea and coffee in the lobby bar. The property is located near a metro station, just about 200 meters from Lori's Diner and Scala's Bistro serving a wide selection of dishes.

Services

Aside from an elevator, allergy-free rooms and a safety deposit box, guests can make use of wedding services, shuttle service and dry cleaning.

Relax

The hotel provides cots and video games for families with children. Active travelers will appreciate a fitness centre and a gym available on site.

Internet

Wireless internet is available in the hotel rooms at USD 16.95 per day.

Guest Parking

private parking is possible on site at USD 75.24 per day.

Year renovated:   2007.  Number of floors:   21.  Number of rooms:   338.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Fine dining
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Video games

Leisure facilities

  • Television in lobby
  • Spa center
  • Jacuzzi
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Kitchen
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 3 years
Extra bed FREE
Existing bedding FREE
One child
4 - 18 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.7 km
Airports
Train Stations
  • F Market Street Car
    1.7 km
  • Caltrain - 4th & King Street Station
    1.9 km
Underground stations
  • BART - Powell St. Station
    600 m
  • BART - Montgomery St. Station
    800 m
  • Bus stop
    100 m
Restaurants
  • Sears Fine Foods (cuisine: American, Swedish)
    170 m
  • Zingari Ristorante (cuisine: Italian)
    30 m
Beaches
  • North Beach
    1.1 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338

Rooms and availability

Club Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Club lounge access, Guest room, 1 King

Jw Marriott San Francisco Union Square photos Room
Club King Room
  • Room size:

    32 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Jw Marriott San Francisco Union Square photos Facilities Fitness Center
Queen Room
City view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Standard|Queen Griffin Guest Room 2 Queen

Jw Marriott San Francisco Union Square photos Facilities Fitness Center
King Room
City view
  • Room size:

    32 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Hypoallergenic bed
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Room, 1 King Bed, City View

Family Run Of House Room Assigned On Arrival
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|ROH Double bed Room - Double (Family Plan)

Jw Marriott San Francisco Union Square photos Room
Executive Studio
  • Room size:

    41 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Deluxe|Double Executive Studio

Jw Marriott San Francisco Union Square photos Room
Executive King Studio
  • Room size:

    41 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe|Executive Studio, 1 King Bed

Business King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Seating area
Room Description:

Standard|Club Room, 1 King Bed, Business Lounge Access

Jw Marriott San Francisco Union Square Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Tourist attractions

Popular areas

  • Nob Hill300 m

Places of interest

  • InterContinental Mark Hopkins San Francisco300 m
  • Xanadu Gallery300 m
  • Tonga Room & Hurricane Bar400 m
  • Grace Cathedral400 m
  • Fairmont Hotel400 m

Convention centers

Shopping areas

  • Union square200 m

Amusement

  • Ruby Skye100 m

Monuments and Landmarks

Museums

  • San Francisco Performances Inc100 m
  • California Assembly of Local100 m
  • Folk Art Intl Foundation300 m
  • Jewish Museum San Francisco300 m
  • Silent Film Festival400 m
  • California Poets in the School400 m

Halls

  • P S 449 Performance Studios100 m
  • Renaissance Ballroom300 m
  • Post Street Pavilion300 m

Universities, Institutes

  • Jean Shelton Acting School100 m
  • Great Western University100 m
  • Career Resources Development300 m
  • Cal Dream Svc400 m
  • Fashion Institute of Design400 m

Theaters

Local attractions

  • San Francisco Railway Museum1.6 km
    77 Steuart Street, San Francisco
  • Coit Tower1.6 km
    1 Telegraph Hill Boulevard, San Francisco
  • Telegraph Hill1.7 km
    Lombard Street at Kearny Street, San Francisco
  • Market Street Railway Museum1.6 km
    77 Steuart Street, San Francisco
  • Union Street1.6 km
    Union Street Association: 1686 Union St., San Francisco

Near the hotel

  • Glide Memorial United Methodist Church380 m
    330 Ellis Street, San Francisco
  • Museum of Craft and Folk Art610 m
    51 Yerba Buena Lane, San Francisco
  • Contemporary Jewish Museum670 m
    736 Mission Street (between Third and Fourth streets), San Francisco
  • Metreon Sony Entertainment Center690 m
    101 Fourth Street, San Francisco
  • Grace Cathedral440 m
    1100 California Street, San Francisco
  • Old Cathedral of St. Mary630 m
    660 California Street at Grant Avenue, San Francisco
  • Cable Car Museum750 m
    1201 Mason Street, San Francisco

Restaurants nearby

  • Sears Fine Foods170 m

    Address: 439 Powell St
    Phone: (415) 986-1160

    69% likes this, based on 1040 reviews
    Cuisine: American, Swedish

  • Farallon100 m

    Address: 450 Post St
    Phone: (415) 956-6969

    63% likes this, based on 458 reviews
    Cuisine: American, Contemporary, Californian
    Price Range: CAD 51 - CAD 99

  • Postrio50 m

    Address: 545 Post St
    Phone: (415) 776-7825

    58% likes this, based on 130 reviews
    Cuisine: American, Mediterranean, Californian
    Price Range: CAD 51 - CAD 99

  • Zingari Ristorante30 m

    Address: 501 Post St
    Phone: 415-885-8850

    66% likes this, based on 150 reviews
    Cuisine: Italian
    Price Range: CAD 38 - CAD 62

  • Lori's Diner170 m

    Address: 500 Sutter St
    Phone: (415) 981-1950

    72% likes this, based on 888 reviews
    Cuisine: American
    Price Range: CAD 1 - CAD 26

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338
Hotels nearby
King George
4 stars
0.2 km

Jw Marriott San Francisco Union Square Reviews

Guest reviews are submitted by our customers after their stay at Jw Marriott San Francisco Union Square

Average guest rating

7.8out of 10
Fabulous
Based on 51 reviews

Rating by category:

Location
10.0
Value
7.6
Rooms
9.8
Service
7.7

Guest reviews

  • Group of friends
    10.0

    Great location, helpful staff and professional. Clean and spacious rooms. Very nice.

    The charge for parking was rather expensive but the valet guys were wonderful!!!

  • Single
    6.6

    Philippino Bell boy was great help of my need all the time.

  • Single
    5.8

    Horrible setvice. Rude service. I didnt stay because of the staff

  • Family with children
    6.8

    It was centrally located and we could walk around the city with no transportation.

    I booked a double queen, but got a single King instead, so one of us had to sleep on the floor, as they were any extra roll on beds. Moreover the ad said there was one sofa bed, but there was none in the room. Just a regular single seater.

  • Group of friends
    5.8

    The room facility and city view are great.

    It cost me 100 dollars for parking, and charged my credit card without any notification of the parking fee. When I asked about this, the attitude of the manager was terrible. How can they earn money like this? Poor.

  • Family with children
    4.0

    Wasn't worth the money! Didn't have champagne in room for my husband's 60th birthday! Had to call to get it! Was very disappinted!

  • Family with children
    8.2

    Stuff was good,very good location

    Hotel room was very noisy and not good isolated windows

  • Single
    7.0

    mgmt was quick to respond to my complaints

    poor service internet service did not work properly

  • Older travelers
    8.0

    The hotel location was excellent. My only comment is that the Concierge (a lady) wasn't very friendly and when I asked for a recommendation on dinning she sent me to a incredibly expensive restaurant withouth even checking my budget. The next day, the same lady, forgot to make a reservation for a shuttle for my partner and he almost misses his flight. Everything else was excellent, staff and hotel, but the concierge services at least in the case of this lady, really poor.

  • Couple
    6.6

    Large room with all facilities you need for a nice stay.

    The hotel is good but not great, not very special for the price you pay. We mentioned we had our wedding night there but nothing specific was done by the hotel. Coffee machine was broken...

  • Older travelers
    5.8

    Excellent Location. Comfertable Rooms.

    Concierge was missing from desk for one hour on day of arrival. We missed a tour in the afternoon. The Front office staff who was trying to help out conveyed a wrong booking to the concirege when she finaly came. Got rectified just in time. Very expensive parking.

  • Couple
    8.2

    The rooms are very spacious as well as the bathrooms. Nice atmosphere and interesting pieces of art to look at everywhere.

  • Older travelers
    9.6

    Attention to detail and luxurious room furnishings.

  • Family with children
    9.6

    This is a beautiful luxury hotel, newly renovated, with all the amenities you would need. It is in a great location for downtown shopping. I would definitely choose to stay here again when visiting San Francisco.

  • Family with children
    7.0

    Good location, nice housekeeping staff

    Large impersonal corporate property. Never once did the staff use our names. The JW used to be the luxury line of the Marriott chains...this one did not live up to luxury quality standards vis a vis customer service.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.7 km
Airports
Train Stations
  • F Market Street Car
    1.7 km
  • Caltrain - 4th & King Street Station
    1.9 km
Underground stations
  • BART - Powell St. Station
    600 m
  • BART - Montgomery St. Station
    800 m
  • Bus stop
    100 m
Restaurants
  • Sears Fine Foods (cuisine: American, Swedish)
    170 m
  • Zingari Ristorante (cuisine: Italian)
    30 m
Beaches
  • North Beach
    1.1 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338