Jw Marriott San Francisco Union Square Hotel

ex. Pan Pacific

515 Mason Street, San Francisco, United States, 94102  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott San Francisco Union Square Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Reflex massage

Massage

Jacuzzi

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Editorial review:

The interior of Jw Marriott Hotel San Francisco underwent a nice renovation, the rooms are spacious and airy, and the prices are great. The staff is excellent.

Verified Reviews:

  • Free wifi - Front desk was very slow - Tv wasn't working
  • Parking was great - Service was excellent - Bathroom was large
  • No hot water - Pillows were very comfortable - Would recommend
  • Nice breakfast - Rooms are comfortable - Service is spectacular
  • Location was perfect - Room was gorgeous - Bed was very comfortable

Overview

Boasting a good location downtown in San Francisco, the four-star JW Marriott San Francisco Hotel is close to the cultural legacy of the city as well as to business centers, being the right choice during your stay at San Francisco.

This spacious property features multiple meeting spaces, where business events, private parties or weddings can be perfectly organized.

The hotel comprises 337 rooms with Wi-Fi internet and 42-inch flat-screen TVs.

The hotel’s restaurant will surprise its guests with local dishes, inspired by modern tendencies, while after an eventful day you can come along to the bar and relax with a drink or light meal.

The Caltrain train station is located nearly 2km from the hotel.

Year renovated:   2007.  Number of floors:   21.  Number of rooms:   338.

Rooms

The hotel's rooms are all air-conditioned and come with soundproofed windows, that can be opened, plasma TVs, marble bathrooms with needed compliments and Wi-Fi connection at a surcharge.

Dining options

A full breakfast is served at Level Three Restaurant.
The Level Three Restaurant requires casual dress code and serves hand-crafted cocktails and a wide menu of dishes.
The Level Tree Bar is open for lunch and dinner and offers light food during the day as well as a selection of drinks, served in a relaxing yet elegant atmosphere.

Services

The hotel includes 19 meeting rooms, where all business equipments and services are offered to suit for any business purpose.
Free Wi-Fi access provided in hotel’s public areas.
Wi-Fi internet connection is available in the hotel’s rooms at USD14.95 per day.

Leisure

The fitness center, appointed with free weights, core balls and cardiovascular equipment is open for all guests.

Additional features

The hotel is suitable for people with special needs, offering several rooms with facilities for people with disabilities.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Guest Parking

  • private parking is possible on site at USD 56 per day.

Sports & Fitness

  • Fitness center

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Fine dining
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Video games

Leisure facilities

  • Spa center
  • Jacuzzi
  • Massage
  • Television in lobby
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Shared bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Kitchen
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • In-room computer
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 am

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 18 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of USD 25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.7 km
Airports
Train Stations
  • F Market Street Car
    1.7 km
  • Caltrain - 4th & King Street Station
    1.9 km
Underground stations
  • BART - Powell St. Station
    500 m
  • BART - Montgomery St. Station
    800 m
  • Bus stop
    200 m
Restaurants
  • Sears Fine Foods (cuisine: American, Swedish)
    160 m
  • Zingari Ristorante (cuisine: Italian)
    30 m
Beaches
  • North Beach
    1.1 km
Hotel information
  • Check-In:
    from  4 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338

Rooms and availability

The hotel's rooms are all air-conditioned and come with soundproofed windows, that can be opened, plasma TVs, marble bathrooms with needed compliments and Wi-Fi connection at a surcharge.

Jw Marriott San Francisco Union Square Club Double RoomJw Marriott San Francisco Union Square Club Double RoomJw Marriott San Francisco Union Square Club Double Room
Club Double Room
Bed type: King-size bed
Size: 32 m²
Check Prices
  • Air conditioning
— Less information+ More information

Boasting a city view, this room provides access to our top floor club lounge featuring free non-alcoholic beverages, a hot buffet breakfast and hors d'oeuvres in the evening. Featuring stunning views of the Golden Gate Bridge from the top floor Club Lounge, the Club Lounge access includes: - Hot buffet breakfast - Midday snack - Hors d'oeuvres - Dessert - Cocktails, for a fee - Non-alcoholic beverages - Honor bar - Business services - Wireless Internet and computer work station with printer available - XM Satellite radio and two LCD panels for entertainment

Room facilities
    Jw Marriott San Francisco Union Square Run Of House Room Assigned On Arrival Fitness CenterJw Marriott San Francisco Union Square Run Of House Room Assigned On ArrivalJw Marriott San Francisco Union Square Run Of House Room Assigned On Arrival
    Run Of House Room Assigned On Arrival
    Bed type: King-size bed or Double bed or 2 Queen-size beds
    Size: 33 m²
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Showcasing city views, this room features with a flat-screen TV with cable. A mini bar and tea and coffee-making facilities are provided.

    Room facilities
      Jw Marriott San Francisco Union Square Suite Fitness CenterJw Marriott San Francisco Union Square SuiteJw Marriott San Francisco Union Square Suite
      Suite
      Bed type: King-size bed
      Size: 32 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      This allergy friendly room is 99.9% allergen free with in-room filtration. Offering a flat-screen cable TV, this room includes a minibar and an en suite bathroom. Bathrobes and slippers are also provided.

      Room facilities
        Family Run Of House Room Assigned On Arrival
        Bed type: Double bed
        Check Prices
        — Less information+ More information

        ROH Double bed Room - Double (Family Plan)

        Jw Marriott San Francisco Union Square Executive Studio SuiteJw Marriott San Francisco Union Square Executive Studio SuiteJw Marriott San Francisco Union Square Executive Studio Suite
        Executive Studio Suite
        Bed type: King-size bed
        Size: 41 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Featuring a San Francisco city view, this suite offers a flat-screen cable TV, a minibar and an en suite bathroom. Bathrobes and slippers are also provided.

        Room facilities
          Jw Marriott San Francisco Union Square Business Double RoomJw Marriott San Francisco Union Square Business Double RoomJw Marriott San Francisco Union Square Business Double Room
          Business Double Room
          Bed type: King-size bed
          Size: 32 m²
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
            Show big map »

            Hotel Address:

            515 Mason Street, San Francisco, United States, 94102

            Get directions
            City Center
            • San Francisco
              1.7 km
            Airports
            Train Stations
            • F Market Street Car
              1.7 km
            • Caltrain - 4th & King Street Station
              1.9 km
            Underground stations
            • BART - Powell St. Station
              500 m
            • BART - Montgomery St. Station
              800 m
            • Bus stop
              200 m
            Restaurants
            • Sears Fine Foods (cuisine: American, Swedish)
              160 m
            • Zingari Ristorante (cuisine: Italian)
              30 m
            Beaches
            • North Beach
              1.1 km
            Hotel information
            • Check-In:
              from  4 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              21
            • Number of rooms:
              338

            Jw Marriott San Francisco Union Square Location

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            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            What's nearby.

            The city center is a few steps from the hotel.

            Asian Art Museum, hosting the largest collection of Asian Art, is located in the vicinity of the hotel.
            Angel Island State Park, a good place to spent time with the whole family, is nearby the hotel.
            The American Conservatory Theater, an award–winning theater and training institution, established in 1965, is only 400m from the hotel.
            Franklin Bowles Galleries, hosting works of Picasso and Rembrandt, is located one block from Ghiradelli Square.
            Such famous attractions, as a working pier, Union Square and Lotta’s fountain are all located within walking distance.

            Popular areas

            • Nob Hill - 300 m

            Places of interest

            Shopping areas

            Amusement

            • Ruby Skye - 100 m

            Museums

            • California Assembly of Local - 100 m
            • San Francisco Performances Inc - 100 m
            • Folk Art Intl Foundation - 300 m
            • Jewish Museum San Francisco - 300 m
            • Silent Film Festival - 400 m
            • California Poets in the School - 400 m
            • Non Profit Finance Fund - 400 m

            Halls

            • P S 449 Performance Studios - 100 m
            • Renaissance Ballroom - 300 m
            • Post Street Pavilion - 300 m

            Universities, Institutes

            • Great Western University - 100 m
            • Jean Shelton Acting School - 100 m
            • Fashion Institute of Design - 300 m
            • Career Resources Development - 300 m
            • Brandon College - 400 m
            • Cal Dream Svc - 400 m
            • Revere Academy of Jewelry Arts - 400 m
            • Accent Study Abroad - 400 m

            Theaters

            Underground stations

            Local attractions

            • Sacramento Street - 1.5 km
              Between Broderick and Spruce Street, San Francisco
            • Market Street Railway Museum - 1.6 km
              77 Steuart Street, San Francisco
            • Union Street - 1.7 km
              Union Street Association: 1686 Union St., San Francisco
            • San Francisco Railway Museum - 1.6 km
              77 Steuart Street, San Francisco
            • Coit Tower - 1.7 km
              1 Telegraph Hill Boulevard, San Francisco

            Near the hotel

            • Glide Memorial United Methodist Church - 370 m
              330 Ellis Street, San Francisco
            • Museum of Craft and Folk Art - 580 m
              51 Yerba Buena Lane, San Francisco
            • Old Cathedral of St. Mary - 630 m
              660 California Street at Grant Avenue, San Francisco
            • California Historical Society - 680 m
              678 Mission Street, San Francisco
            • Grace Cathedral - 480 m
              1100 California Street, San Francisco
            • Contemporary Jewish Museum - 640 m
              736 Mission Street (between Third and Fourth streets), San Francisco
            • Metreon Sony Entertainment Center - 660 m
              101 Fourth Street, San Francisco

            Restaurants nearby

            • Sears Fine Foods - 160 m

              Address: 439 Powell St
              Phone: (415) 986-1160

              69% likes this, based on 1040 reviews
              Cuisine: American, Swedish

            • Level III - 20 m

              Address: 500 Post Street
              Phone: 415-929-2087

              73% likes this, based on 20 reviews
              Cuisine: Contemporary, Californian
              Price Range: CAD 41 - CAD 66

            • Cafe Encore - 30 m

              Address: 488 Post St
              Phone: 415-433-6549

              78% likes this, based on 21 reviews
              Cuisine: American

            • Zingari Ristorante - 30 m

              Address: 501 Post St
              Phone: 415-885-8850

              66% likes this, based on 150 reviews
              Cuisine: Italian
              Price Range: CAD 41 - CAD 66

            • Lori's Diner - 170 m

              Address: 500 Sutter St
              Phone: (415) 981-1950

              72% likes this, based on 888 reviews
              Cuisine: American
              Price Range: CAD 1 - CAD 27

            Getting there.

            San Francisco International Airport is situated 22km from the property.
            By Supper shuttle it will cost you USD17 one way to reach the hotel.
            By taxi it costs nearly USD40 to get from the airport to the hotel.
            Oakland International Airport is 32km far.
            Supper Shuttle costs USD27 from the airport.
            By taxi, you will spend approximately USD60 one way.

            Getting around.

            The subway station Powell Street is 500m from the hotel.
            The bus stops are only a few meters from the property.
            Valet parking costs USD49 and needs no reservation in advance.


            Hotel information
            • Check-In:
              from  4 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              21
            • Number of rooms:
              338
            Hotels nearby
            Cities nearby

            Jw Marriott San Francisco Union Square Reviews

            Guest reviews are submitted by our customers after their stay at Jw Marriott San Francisco Union Square

            Average guest rating

            7.8out of 10
            Fabulous
            Based on 51 reviews

            Rating by category:

            Location
            10.0
            Value
            7.6
            Rooms
            9.8
            Service
            7.7

            Individual guest reviews

            • Group of friends
              10.0

              Great location, helpful staff and professional. Clean and spacious rooms. Very nice.

              The charge for parking was rather expensive but the valet guys were wonderful!!!

            • Single
              6.6

              Philippino Bell boy was great help of my need all the time.

            • Single
              5.8

              Horrible setvice. Rude service. I didnt stay because of the staff

            • Family with children
              6.8

              It was centrally located and we could walk around the city with no transportation.

              I booked a double queen, but got a single King instead, so one of us had to sleep on the floor, as they were any extra roll on beds. Moreover the ad said there was one sofa bed, but there was none in the room. Just a regular single seater.

            • Group of friends
              5.8

              The room facility and city view are great.

              It cost me 100 dollars for parking, and charged my credit card without any notification of the parking fee. When I asked about this, the attitude of the manager was terrible. How can they earn money like this? Poor.

            • Family with children
              4.0

              Wasn't worth the money! Didn't have champagne in room for my husband's 60th birthday! Had to call to get it! Was very disappinted!

            • Family with children
              8.2

              Stuff was good,very good location

              Hotel room was very noisy and not good isolated windows

            • Single
              7.0

              mgmt was quick to respond to my complaints

              poor service internet service did not work properly

            • Older travelers
              8.0

              The hotel location was excellent. My only comment is that the Concierge (a lady) wasn't very friendly and when I asked for a recommendation on dinning she sent me to a incredibly expensive restaurant withouth even checking my budget. The next day, the same lady, forgot to make a reservation for a shuttle for my partner and he almost misses his flight. Everything else was excellent, staff and hotel, but the concierge services at least in the case of this lady, really poor.

            • Couple
              6.6

              Large room with all facilities you need for a nice stay.

              The hotel is good but not great, not very special for the price you pay. We mentioned we had our wedding night there but nothing specific was done by the hotel. Coffee machine was broken...

            • Older travelers
              5.8

              Excellent Location. Comfertable Rooms.

              Concierge was missing from desk for one hour on day of arrival. We missed a tour in the afternoon. The Front office staff who was trying to help out conveyed a wrong booking to the concirege when she finaly came. Got rectified just in time. Very expensive parking.

            • Couple
              8.2

              The rooms are very spacious as well as the bathrooms. Nice atmosphere and interesting pieces of art to look at everywhere.

            • Older travelers
              9.6

              Attention to detail and luxurious room furnishings.

            • Family with children
              9.6

              This is a beautiful luxury hotel, newly renovated, with all the amenities you would need. It is in a great location for downtown shopping. I would definitely choose to stay here again when visiting San Francisco.

            • Family with children
              7.0

              Good location, nice housekeeping staff

              Large impersonal corporate property. Never once did the staff use our names. The JW used to be the luxury line of the Marriott chains...this one did not live up to luxury quality standards vis a vis customer service.

            How to reach hotel

            hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
            Show big map »

            Hotel Address:

            515 Mason Street, San Francisco, United States, 94102

            Get directions
            City Center
            • San Francisco
              1.7 km
            Airports
            Train Stations
            • F Market Street Car
              1.7 km
            • Caltrain - 4th & King Street Station
              1.9 km
            Underground stations
            • BART - Powell St. Station
              500 m
            • BART - Montgomery St. Station
              800 m
            • Bus stop
              200 m
            Restaurants
            • Sears Fine Foods (cuisine: American, Swedish)
              160 m
            • Zingari Ristorante (cuisine: Italian)
              30 m
            Beaches
            • North Beach
              1.1 km
            Hotel information
            • Check-In:
              from  4 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              21
            • Number of rooms:
              338