Jw Marriott San Francisco Union Square Hotel

ex. Pan Pacific

515 Mason Street, San Francisco, United States, 94102  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott San Francisco Union Square Hotel

Paid Wi-Fi

USD 16.95 per day

Parking

USD 75.24 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Spa center

Laundry

Self-service laundry

Editorial review:

The interior of Jw Marriott Hotel San Francisco underwent a nice renovation, the rooms are spacious and airy, and the prices are great. The staff is excellent.

Verified Reviews:

  • Free wifi - Front desk was very slow - Tv wasn't working
  • Parking was great - Service was excellent - Bathroom was large
  • No hot water - Pillows were very comfortable - Would recommend
  • Nice breakfast - Rooms are comfortable - Service is spectacular
  • Location was perfect - Room was gorgeous - Bed was very comfortable

Overview

The 4-star Jw Marriott San Francisco Union Square Hotel places guests abound 1.6 km from San Francisco Railway Museum, AT&T Park and New Conservatory Theatre Center. This excellent hotel was opened in 1987 and renovated in 2007.

The hotel is in the stunning location steps away from a theater, a church and a museum. The property lies within 2 km from the city center.

The venue is a short walk to boutiques, a shopping mall and a market.

Guests will find themselves a 15-minute stroll from BART - Civic Center subway station. A mere 20 minutes’ drive from Oakland International.

Rooms

Jw Marriott San Francisco Union Square Hotel provides guestrooms appointed with an individual safe, climate control, high-speed internet, a personal computer and central heating. The rooms look on to the bridge. The guestrooms offer a modern-style interior and marble floor.

Eat & Drink

Local meals are served at the restaurant. The Stylish bar features a terrace and an open fireplace. Guests can dine at the diner Katana-ya, which is about 150 meters away.

Services

Comforts like an elevator, allergy-free rooms and a storage room are provided on site.

Relax

On-site facilities for children include cots and video games. Active guests will benefit from a fitness centre and a gym available on the premises.

Internet

Wireless internet is available in the hotel rooms at USD 16.95 per day.

Guest Parking

private parking is possible on site at USD 75.24 per day.

Year renovated:   2007.  Number of floors:   21.  Number of rooms:   338.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Fine dining
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Video games

Leisure facilities

  • Television in lobby
  • Spa center
  • Jacuzzi
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Kitchen
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 3 may stay for free in an extra bed. 
  • One child under the age of 18 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
Show big map »

Hotel Address:

515 Mason Street, San Francisco, United States, 94102

Get directions
City Center
  • San Francisco
    1.7 km
Airports
Train Stations
  • F Market Street Car
    1.7 km
  • Caltrain - 4th & King Street Station
    1.9 km
Underground stations
  • BART - Powell St. Station
    600 m
  • BART - Montgomery St. Station
    800 m
  • Bus stop
    100 m
Restaurants
  • Sears Fine Foods (cuisine: American, Swedish)
    170 m
  • Zingari Ristorante (cuisine: Italian)
    30 m
Beaches
  • North Beach
    1.1 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    21
  • Number of rooms:
    338

Rooms and availability

Jw Marriott San Francisco Union Square photos Room
Club King Room
Bed type: King-size bed
Size: 32 m²
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  • Air conditioning
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Room facilities
    Run Of House Room Assigned On Arrival
    Bed type: King-size bed or Double bed
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    • Air conditioning
    — Less information+ More information

    Standard|Pure Allergy Free Guest Room 1 King

    Room facilities
      Jw Marriott San Francisco Union Square photos Facilities Fitness Center
      King Room
      Bed type: King-size bed or Double bed
      Size: 32 m²
      Check Prices
      • Air conditioning
      — Less information+ More information

      Standard|Room, 1 King Bed, Allergy Friendly

      Room facilities
        Queen Guest Room
        Bed type: 2 Queen-size beds
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        — Less information+ More information

        Standard|Queen Griffin Guest Room 2 Queen

        Jw Marriott San Francisco Union Square photos Facilities Fitness Center
        Queen Room
        Bed type: 2 Queen-size beds
        Size: 360 m²
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        • Air conditioning
        — Less information+ More information

        Standard|Room, 2 Queen Beds

        Room facilities
          Family Run Of House Room Assigned On Arrival
          Bed type: Double bed
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          — Less information+ More information

          Standard|ROH Double bed Room - Double (Family Plan)

          Jw Marriott San Francisco Union Square photos Room
          Executive Studio
          Size: 41 m²
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Jw Marriott San Francisco Union Square photos Room
            Executive King Studio
            Bed type: King-size bed
            Size: 41 m²
            Check Prices
            • Air conditioning
            — Less information+ More information

            Deluxe|Executive Studio, 1 King Bed

            Room facilities
              Business King Room
              Bed type: King-size bed
              Check Prices
              — Less information+ More information

              Standard|Club Room, 1 King Bed, Business Lounge Access

              Room facilities

                How to reach hotel

                hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
                Show big map »

                Hotel Address:

                515 Mason Street, San Francisco, United States, 94102

                Get directions
                City Center
                • San Francisco
                  1.7 km
                Airports
                Train Stations
                • F Market Street Car
                  1.7 km
                • Caltrain - 4th & King Street Station
                  1.9 km
                Underground stations
                • BART - Powell St. Station
                  600 m
                • BART - Montgomery St. Station
                  800 m
                • Bus stop
                  100 m
                Restaurants
                • Sears Fine Foods (cuisine: American, Swedish)
                  170 m
                • Zingari Ristorante (cuisine: Italian)
                  30 m
                Beaches
                • North Beach
                  1.1 km
                Hotel information
                • Check-in:
                  from  4 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  21
                • Number of rooms:
                  338

                Jw Marriott San Francisco Union Square Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                Popular areas

                • Nob Hill - 300 m

                Places of interest

                • InterContinental Mark Hopkins San Francisco - 300 m
                • Xanadu Gallery - 300 m
                • Tonga Room & Hurricane Bar - 400 m
                • Grace Cathedral - 400 m
                • Fairmont Hotel - 400 m

                Convention centers

                Shopping areas

                • Union square - 200 m

                Amusement

                • Ruby Skye - 100 m

                Monuments and Landmarks

                Museums

                • San Francisco Performances Inc - 100 m
                • California Assembly of Local - 100 m
                • Jewish Museum San Francisco - 300 m
                • Folk Art Intl Foundation - 400 m
                • California Poets in the School - 400 m
                • Silent Film Festival - 400 m

                Halls

                • P S 449 Performance Studios - 100 m
                • Post Street Pavilion - 300 m
                • Renaissance Ballroom - 300 m

                Universities, Institutes

                • Jean Shelton Acting School - 100 m
                • Great Western University - 100 m
                • Career Resources Development - 300 m
                • Cal Dream Svc - 400 m
                • Fashion Institute of Design - 400 m
                • Brandon College - 400 m

                Theaters

                Local attractions

                • San Francisco Railway Museum - 1.6 km
                  77 Steuart Street, San Francisco
                • Coit Tower - 1.6 km
                  1 Telegraph Hill Boulevard, San Francisco
                • Telegraph Hill - 1.7 km
                  Lombard Street at Kearny Street, San Francisco
                • Market Street Railway Museum - 1.6 km
                  77 Steuart Street, San Francisco
                • Union Street - 1.6 km
                  Union Street Association: 1686 Union St., San Francisco

                Near the hotel

                • Glide Memorial United Methodist Church - 380 m
                  330 Ellis Street, San Francisco
                • Museum of Craft and Folk Art - 610 m
                  51 Yerba Buena Lane, San Francisco
                • Contemporary Jewish Museum - 670 m
                  736 Mission Street (between Third and Fourth streets), San Francisco
                • Metreon Sony Entertainment Center - 690 m
                  101 Fourth Street, San Francisco
                • Grace Cathedral - 440 m
                  1100 California Street, San Francisco
                • Old Cathedral of St. Mary - 630 m
                  660 California Street at Grant Avenue, San Francisco
                • Cable Car Museum - 750 m
                  1201 Mason Street, San Francisco

                Restaurants nearby

                • Sears Fine Foods - 170 m

                  Address: 439 Powell St
                  Phone: (415) 986-1160

                  69% likes this, based on 1040 reviews
                  Cuisine: American, Swedish

                • Farallon - 100 m

                  Address: 450 Post St
                  Phone: (415) 956-6969

                  63% likes this, based on 458 reviews
                  Cuisine: American, Contemporary, Californian
                  Price Range: CAD 52 - CAD 101

                • Postrio - 50 m

                  Address: 545 Post St
                  Phone: (415) 776-7825

                  58% likes this, based on 130 reviews
                  Cuisine: American, Mediterranean, Californian
                  Price Range: CAD 52 - CAD 101

                • Zingari Ristorante - 30 m

                  Address: 501 Post St
                  Phone: 415-885-8850

                  66% likes this, based on 150 reviews
                  Cuisine: Italian
                  Price Range: CAD 39 - CAD 63

                • Lori's Diner - 170 m

                  Address: 500 Sutter St
                  Phone: (415) 981-1950

                  72% likes this, based on 888 reviews
                  Cuisine: American
                  Price Range: CAD 1 - CAD 26

                Hotel information
                • Check-in:
                  from  4 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  21
                • Number of rooms:
                  338
                Hotels nearby

                Jw Marriott San Francisco Union Square Reviews

                Guest reviews are submitted by our customers after their stay at Jw Marriott San Francisco Union Square

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 51 reviews

                Rating by category:

                Location
                10.0
                Value
                7.6
                Rooms
                9.8
                Service
                7.7

                Guest reviews

                • Group of friends
                  10.0

                  Great location, helpful staff and professional. Clean and spacious rooms. Very nice.

                  The charge for parking was rather expensive but the valet guys were wonderful!!!

                • Single
                  6.6

                  Philippino Bell boy was great help of my need all the time.

                • Single
                  5.8

                  Horrible setvice. Rude service. I didnt stay because of the staff

                • Family with children
                  6.8

                  It was centrally located and we could walk around the city with no transportation.

                  I booked a double queen, but got a single King instead, so one of us had to sleep on the floor, as they were any extra roll on beds. Moreover the ad said there was one sofa bed, but there was none in the room. Just a regular single seater.

                • Group of friends
                  5.8

                  The room facility and city view are great.

                  It cost me 100 dollars for parking, and charged my credit card without any notification of the parking fee. When I asked about this, the attitude of the manager was terrible. How can they earn money like this? Poor.

                • Family with children
                  4.0

                  Wasn't worth the money! Didn't have champagne in room for my husband's 60th birthday! Had to call to get it! Was very disappinted!

                • Family with children
                  8.2

                  Stuff was good,very good location

                  Hotel room was very noisy and not good isolated windows

                • Single
                  7.0

                  mgmt was quick to respond to my complaints

                  poor service internet service did not work properly

                • Older travelers
                  8.0

                  The hotel location was excellent. My only comment is that the Concierge (a lady) wasn't very friendly and when I asked for a recommendation on dinning she sent me to a incredibly expensive restaurant withouth even checking my budget. The next day, the same lady, forgot to make a reservation for a shuttle for my partner and he almost misses his flight. Everything else was excellent, staff and hotel, but the concierge services at least in the case of this lady, really poor.

                • Couple
                  6.6

                  Large room with all facilities you need for a nice stay.

                  The hotel is good but not great, not very special for the price you pay. We mentioned we had our wedding night there but nothing specific was done by the hotel. Coffee machine was broken...

                • Older travelers
                  5.8

                  Excellent Location. Comfertable Rooms.

                  Concierge was missing from desk for one hour on day of arrival. We missed a tour in the afternoon. The Front office staff who was trying to help out conveyed a wrong booking to the concirege when she finaly came. Got rectified just in time. Very expensive parking.

                • Couple
                  8.2

                  The rooms are very spacious as well as the bathrooms. Nice atmosphere and interesting pieces of art to look at everywhere.

                • Older travelers
                  9.6

                  Attention to detail and luxurious room furnishings.

                • Family with children
                  9.6

                  This is a beautiful luxury hotel, newly renovated, with all the amenities you would need. It is in a great location for downtown shopping. I would definitely choose to stay here again when visiting San Francisco.

                • Family with children
                  7.0

                  Good location, nice housekeeping staff

                  Large impersonal corporate property. Never once did the staff use our names. The JW used to be the luxury line of the Marriott chains...this one did not live up to luxury quality standards vis a vis customer service.

                How to reach hotel

                hotel Jw Marriott San Francisco Union Square Hotel San Francisco location
                Show big map »

                Hotel Address:

                515 Mason Street, San Francisco, United States, 94102

                Get directions
                City Center
                • San Francisco
                  1.7 km
                Airports
                Train Stations
                • F Market Street Car
                  1.7 km
                • Caltrain - 4th & King Street Station
                  1.9 km
                Underground stations
                • BART - Powell St. Station
                  600 m
                • BART - Montgomery St. Station
                  800 m
                • Bus stop
                  100 m
                Restaurants
                • Sears Fine Foods (cuisine: American, Swedish)
                  170 m
                • Zingari Ristorante (cuisine: Italian)
                  30 m
                Beaches
                • North Beach
                  1.1 km
                Hotel information
                • Check-in:
                  from  4 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  21
                • Number of rooms:
                  338